Vodafone NZ has confirmed Vodafone TV will officially switch off as of 31 March and remaining customers who use the service to access Sky channels need to urgently contact Sky to order a new Sky Box or Sky Pod, or transfer to an alternative solution for free-to-air, to continue receiving a TV service.
“Since announcing the closure of Vodafone TV back in December 2021, most customers have made the switch but there are still a minority who haven’t responded to Sky’s communications about changing over and risk their TV going dark after 31 March, “ says Vodafone NZ Experience and Commercial Director Joe Goddard.
Sky’s Chief Customer Officer, Daniel Kelly, said: “We encourage customers to check for emails from Sky with offers to switch or to call us on 0800 759 190 to avoid a surprise when the Vodafone TV service stops working on 31 March. We don't want people missing their favourite game or TV show that weekend because they haven't switched over.”
Vodafone NZ has begun calling customers who have yet to switch to encourage them to contact Sky TV to place an order for a Sky Box or Pod so that customers can get set up as soon as possible. Customers can read more about the new Sky Box and Sky Pod options and features here.
Most customers who have been using VodafoneTV to access free-to-air channels and apps have already made the shift to a new solution. Any remaining customers should talk to their local multi-retailer to discuss alternative solutions such as Chromecast, DishTV units, or a SmartTV’s.
“As we say goodbye to Vodafone TV, we encourage customers to recycle their old equipment by ordering a freepost collection bag through our website or dropping it off in store. We’ve partnered with non-profit Abilities Group who break down Vodafone TV components into reusable materials and are proud to support its work creating meaningful employment opportunities for people with disabilities,” says Goddard.
“While the date for cut off was extended to allow Sky to get their new Sky Box and Sky Pods in the hands of customers, 31 March is the final curtain for Vodafone TV, so act today if you want to watch the Chiefs take on the Blues in the rugby, Pulse verse the Magic in the netball, or the F1 in Australia that weekend.”