Independent testing shows One NZ customers have access to the best mobile data and voice calls in the region alongside highest reliability

One New Zealand (One NZ) today announced it is using generative artificial intelligence (generative AI) capabilities from Amazon Web Services (AWS) to help its contact centre agents better understand why customers call, and how to proactively support call resolution. After just three months of going live, the new solution powered by AWS, the world’s leading cloud provider, has helped One NZ achieve a 10% increase in customers who report dealing with a knowledgeable and friendly representative, and a 10% increase in customer trust.

Ardie Savea, Ambassador for One NZ’s One Good Kiwi, Unveils Heartwarming Children's Book with a Charitable Twist

Through this transaction, subject to regulatory and other conditions, One NZ is acquiring 2x35MHz of 2600MHz spectrum , which can be immediately deployed by One NZ for its 5G network .The management right to this spectrum has five and half years left to run, with renewal due at the end of 2028.

Summer Collins joins executive team as Chief AI & Data Director.

Apple Watch Series 9 and Apple Watch Ultra 2 with cellular are available beginning Friday 27 October

Nick Judd and Mike Purchase join the One NZ executive team.

Daily metrics to allow up-to-date view of service levels

One NZ launches first of its new ‘resilient’ retail stores.

MEDIA RELEASE - From tomorrow, Kiwis will be able to experience the future of television – with Vodafone TV consoles available to take home, plug in and open up a world of entertainment like never before.

Ngāti Porou Hauora’s Manager Frances King, is still celebrating after being given the chance to design an app that could make all the difference to babies being born on the East Cape.

MEDIA RELEASE - Vodafone has today unveiled Vodafone TV – a world of entertainment that lets Kiwis experience television like never before, by giving them freedom and control over their favourite content.

MEDIA RELEASE - A survey commissioned by Vodafone Group has revealed New Zealanders believe technological innovation will have the most positive influence on the future over the next 20 years.

MEDIA RELEASE - More than 54,000 New Zealanders have taken up the opportunity to pin incorrectly pronounced te reo Māori place names on an online platform developed by Vodafone and Google Maps.

MEDIA RELEASE - Kiwis can now save on power bills and turn their houses into smart homes thanks to a new app launched by solar power company solarcity.

For Yun-Ho (Andy) Lin, today marks one of his proudest moments in his Vodafone career.

MEDIA RELEASE - Vodafone Warriors fans can now get closer to the team than ever before, thanks to the launch of the new Vodafone Stadium Live App for the Vodafone Warriors.

Vensa Health Founder and Chief Executive Ahmad Jubbawey’s passion for innovation is fuelled by some fairly sobering health statistics.

This toolkit was produced for Vodafone Foundation by Dr Jane Pillinger, Independent Gender Expert

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On behalf of Vodafone, Futerra invited a group of leading futurists to reflect on what could go right, rather than what might go wrong.

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Telecommunications services have become a key staple of modern life. As consumers, we expect fast, ubiquitous access to networks that allows us to get on with our digitally-connected lives.

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A report by Arthur D. Little for Vodafone Group Plc

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Taxation and our total economic contribution to public finances 2015-16

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The saying 'waste not want not' has never felt more meaningful. In today's world, it's more important than ever to consider the impact we have on the environment.

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