Customer innovation applauded as Vodafone wins at NZ Compare Awards

SuperWifi named the Best Digital Innovation in New Zealand broadband awards

Vodafone is honoured to have taken the virtual trophy for the Best Digital Innovation in Broadband for SuperWifi in the 2021 NZ Compare Awards, recognising the awesome customer-centric solution to combat bad Wifi.

When presenting the award, judges praised Vodafone for extending beyond the traditional areas of broadband and developing a solution that met real customers’ needs.

Launched at the start of 2021 in a telco-first for Aotearoa, Vodafone SuperWifi guarantees wall-to-wall in-home Wifi coverage or a $100 credit.

Vodafone’s Product Manager for Broadband & TV, Susannah Redstone, says the company is delighted by the win. “Our team is thrilled to receive this award and it’s a testament to the power of SuperWifi.

“Covid-19 has spiked demand for reliable internet to support kiwis who are increasingly working, learning and being entertained at home, using applications such as streaming video, online gaming and business video calls.

However, our research shows that up to 75% of New Zealand households experience poor Wifi coverage, often because a traditional, single unit Wifi modem just isn’t the best solution for modern house design and can’t cover the whole home effectively.

SuperWifi has addressed the issue head on, using two mesh Wifi 6 units placed across the home, to deliver great Wifi to every room. It puts our customers in control of managing their home internet and devices, while also helping them with the important task of keeping their youngest family members safer online – all from a simple to use app.

We know New Zealanders love SuperWifi and it’s fantastic to be recognised by NZ Compare, a consumer champion in their own right,” she adds.

Held online on Wednesday 16 February, the awards ceremony drew industry leaders from across Aotearoa to celebrate the best of the best in the New Zealand broadband and energy sectors.

For more info on SuperWifi see https://www.vodafone.co.nz/broadband/superwifi/

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