Chris Fletcher joins Vodafone NZ to lead SME and Consumer

New executive team member brings world class product experience and fresh customer insight to Vodafone

Vodafone NZ is delighted to welcome Chris Fletcher to its executive team as SME and Consumer Director, where he’ll help deliver a remarkably simple sales and service experience for Vodafone customers across Aotearoa New Zealand.

Chris joins Vodafone from Spark New Zealand where he spent the past five years transforming the telco’s retail and omni-channel sales and service, most recently as GM Consumer Channels.

Vodafone NZ CEO Jason Paris said “I’m thrilled to welcome Chris to the Vodafone whānau as a great New Zealander. He brings a wealth of experience in delivering world class customer experiences, and I’m confident everyone will benefit from his leadership and insight. Small businesses are the lifeblood of New Zealand, and Chris’ expertise and energy are sure to take our services to the next level.”

Chris has spent more than 20 years helping New Zealand businesses deliver for their customers, from standing up and driving the Apple ‘Blackshirt’ programme and bringing world class products to market in his time as the Business Manager at Harvey Norman, through to transforming retail and omni-channel sales and service at Spark.

Commenting on his appointment, Chris said “It’s an exciting time to join Vodafone NZ as it transforms into a digital-first business. I’m really looking forward to working with the team to find ways to better serve our customers.”

“As a wannabe musician, Vodafone’s support for Kiwi music is something I’ve long admired including the Vodafone Rewards program and Ones to Watch, and I can’t wait to build even more awesome experiences for Vodafone customers.”

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